Top 10 FAQs for Injured UPS Employees in Connecticut

Answers from James F. Aspell, P.C. — Connecticut's Trusted Workers' Compensation Law Firm

Every day, thousands of UPS employees across Connecticut lift, load, drive, and deliver under tight deadlines. It's demanding work — and when you're injured, getting your workers' compensation benefits shouldn't add to your stress.
Below are the Top 10 most common questions UPS employees ask after getting hurt on the job, based on decades of experience representing injured workers in Hartford, Windsor, Middletown, and across the state.

1. I was injured while working at UPS. Am I covered by workers' compensation in Connecticut?

Yes. Almost every UPS employee — whether a full-time driver, part-time package handler, or seasonal helper — is covered under Connecticut's Workers' Compensation Act. This coverage applies regardless of who caused the injury, as long as it happened in the course of employment.

2. What are the most common injuries UPS workers experience?

At our firm, we see frequent injuries such as:

  • Back and shoulder strains from lifting heavy packages

  • Knee injuries from climbing in and out of delivery trucks

  • Slip-and-fall injuries in loading docks or icy driveways

  • Car accidents during deliveries

  • Repetitive motion injuries like tendinitis or carpal tunnel

These can qualify for medical care, wage replacement, and permanent partial disability benefits.

3. How do I report my UPS injury?

Immediately notify your supervisor and request to fill out an incident report. Then, file a Form 30C (Notice of Claim for Compensation) with the Connecticut Workers' Compensation Commission. Filing properly and on time is critical — you have one year from the date of injury to file your claim.

(We can help you file this form correctly the first time.)

4. What if UPS or Liberty Mutual denies my claim?

UPS's workers' comp claims are often handled by Liberty Mutual Insurance, and denials are common. If your claim is denied, you'll receive a Form 43. You have the right to request an informal hearing before the Workers' Compensation Commission. Having an experienced attorney present your case can make all the difference.

5. Can I choose my own doctor?

Connecticut law allows employers to designate an initial provider, but after that first visit, you generally have the right to switch doctors. Many injured UPS employees find that company doctors minimize their injuries — we can help you select a neutral or claimant-friendly provider who focuses on your recovery, not UPS's bottom line.

6. What benefits can I receive through workers' compensation?

Depending on your injury, you may qualify for:

  • Medical treatment coverage (no out-of-pocket costs)

  • Temporary Total Disability (TTD) while you're out of work

  • Temporary Partial Disability (TPD) if you can work light duty

  • Permanent Partial Disability (PPD) for lasting injuries

  • Vocational retraining or job placement assistance

  • Scarring and disfigurement awards

Learn more on our Connecticut Workers' Compensation Benefits page.

7. What happens if my injury prevents me from returning to my UPS job?

If your injury permanently limits your ability to lift, drive, or perform delivery tasks, you may qualify for vocational rehabilitation or a 31-308a wage differential benefit. Many UPS workers also explore Social Security Disability benefits if they can't return to gainful employment.
Our firm routinely handles workers' comp and SSDI claims together for UPS employees.

8. Can I get fired for filing a workers' compensation claim?

No. It is illegal under Connecticut law for UPS to retaliate or fire you for filing a claim. If you believe you've been disciplined, reassigned, or terminated because of your injury, contact us immediately — we can protect your rights and pursue a retaliation claim if necessary.

9. How long will my workers' comp payments last?

You'll receive payments as long as you remain totally disabled and under active medical care. Once you reach Maximum Medical Improvement (MMI), your doctor assigns a permanent disability rating. That rating determines any PPD award or settlement value.

For long-term injuries (like spinal fusion or shoulder surgery), benefits may continue under §31-308a if you can't earn your pre-injury wages.

10. Should I hire a workers' compensation lawyer for my UPS claim?

Absolutely. UPS and Liberty Mutual have adjusters and attorneys working to minimize what they pay. Having a Board-Certified Connecticut Workers' Compensation Specialist on your side ensures your rights are protected, deadlines are met, and your case is positioned for the maximum settlement possible.

Talk to a Lawyer Who Knows UPS Cases

Attorney James F. Aspell has represented hundreds of UPS employees injured in Connecticut — from Windsor hub workers to delivery drivers across the Hartford area. If you're hurt, don't go it alone.

📞 Call (860) 523-8783 or visit www.aspelllaw.com for a free consultation today.